How much VR user data is Oculus giving to Facebook
Facebook is currently facing hard questions about how
it handles user information, but most of the discussion has focused on
the social network itself. Facebook owns plenty of other apps and
services — including the Oculus virtual reality platform, which (like
all VR platforms) collects incredibly detailed information about where
users are looking and how they’re moving. VR headsets have a clear potential for surveillance
and data harvesting, and Facebook has a bad track record regarding
protecting privacy. So what exactly is the link between Oculus and
Facebook as far as user privacy is concerned?
A VR platform like Oculus offers lots of data points that
could be turned into a detailed user profile. Facebook already records a
“heatmap” of viewer data for 360-degree videos, for instance, flagging
which parts of a video people find most interesting. If it decided to
track VR users at a more detailed level, it could do something like
track overall movement patterns with hand controllers, then guess
whether someone is sick or tired on a particular day. Oculus imagines
people using its headsets the way they use phones and computers today,
which would let it track all kinds of private communications.
The Oculus privacy policy
has a blanket clause that lets it share and receive information from
Facebook and Facebook-owned services. So far, the company claims that it
exercises this option in very limited ways, and none of them involve
giving data to Facebook advertisers. “Oculus does not share people’s
data with Facebook for third-party advertising,” a spokesperson tells The Verge.
Oculus says there are some types of data it either
doesn’t share or doesn’t retain at all. The platform collects physical
information like height to calibrate VR experiences, but apparently, it
doesn’t share any of it with Facebook. It stores posts that are made on
the Oculus forums, but not voice communications between users in VR,
although it may retain records of connections between them.
The company also offers a few examples of when it would share
data with Facebook or vice versa. Most obviously, if you’re using a
Facebook-created VR app like Spaces, Facebook gets information about
what you’re doing there, much in the same way that any third-party app
developer would.
You can optionally link your Facebook account to your
Oculus ID, in which case, Oculus will use your Facebook interests to
suggest specific apps or games. If you’ve linked the accounts, any
friend you add on Facebook will also become your friend on Oculus, if
they’re on the platform. The reverse won’t be true, however, so you can
friend someone on Oculus without adding them on Facebook. (You can also
de-link accounts, as explained on a support page.)
Behind the scenes, Oculus apparently shares data between
the two services to fight certain kinds of banned activity. “If we find
someone using their account to send spam on one service, we can disable
all of their accounts,” the spokesperson says. Similarly, if there’s
“strange activity” on a specific Oculus account, they can share the IP
address it’s coming from with Facebook.
Oculus hasn’t had any high-profile privacy blowups the
way that Facebook has, but concerned VR users have been raising red
flags about it for years. Former Minnesota senator Al Franken questioned Oculus about its data collection policies in 2016, for instance; the company responded with answers similar to the ones I’ve described above.
The biggest problem is that there’s nothing stopping
Facebook and Oculus from choosing to share more data in the future. VR
journalist Kent Bye raised this concern
in a report last year, quoting Oculus product VP Nate Mitchell
admitting that “used in the wrong way or in the wrong hands, you can be
tracked probably more than you would normally expect to be” in VR.
As intimate as VR surveillance seems, it’s still (as far
as we know) not nearly as invasive or all-encompassing as Facebook’s app
and web surveillance. Some of the things that Oculus collects, like
location data and IP address, are already being collected by Facebook
apps and pages. VR headsets can tell where you’re looking, but an ordinary webpage can achieve a similar effect by tracking where you’re moving your mouse or clicking.
But if mixed reality technology advances, this is going
to become a much more important issue. Writer and game developer Chet
Faliszek points out
that augmented reality glasses would collect far more data than
present-day VR goggles, if you’re wearing them for long periods of time
in everyday life. (I’ve written a bit already about AR’s huge privacy implications.) Facebook sees AR glasses as the future, and any precedent Oculus sets today could affect Facebook’s mixed reality privacy policies down the road.
Right now, Oculus’ privacy stance is ambiguous: it’s
supposedly sharing relatively little user information with Facebook but
leaving its options open. If you’re worried about VR’s long-term privacy
implications, this isn’t encouraging. But in the short term, most VR
users will still be giving Facebook more data with old-fashioned clicks
and shares
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